Q. How can I place the order?
A. Please click here to get more detailed information about placing the order.
Q. How can I pay for the purchases?
A. Mr.Garden accepts payment methods including Paypal and credit card, and we are developing more payment methods for customers.
Q. Is my credit card and personal information safe?
Q. Is there any discount to place the order on Mr.Garden?
A. Coupons can be offered on Mr.Garden, and click here to get coupon information.
Q. What if I need an item that is not listed on your website?
A. For any products which are not listed on the website, please contact us and we’ll report it to marketing&sales department and reply to you in 1~3 business days.
Q. Can I pick up products in your warehouse?
A. Yes, you can pick up from our warehouse and save shipping cost.
Q. What are your shipping/delivery charges?
A. Our shipping rate is the real time rate of UPS.
Q. What’s your return&refund policy?
A. Please click return&refund policy page to get more information.
Q. How can I contact your customer service department? A. Toll Free: 855 666 7156
Address: 970 Park Center Drive, Suite B, Vista, CA, 92081